Resize Policy
Since each piece is custom-made by hand, please carefully follow the measuring instructions per the Size Guides. However, if there is a problem with your item's fit, please email me at strandsandbandsbyfran@gmail.com within 30 days of receipt of your item with your desired bracelet or ring size.
I can resize/restring elastic strands. For non-stretch or woven items, I can add a longer extension chain, or I can reposition the clasp on the band to allow for a tighter fit, but I cannot add or subtract any beads or remake the entire item. The resizing fee is $10 per item plus round-trip shipping costs. Shipping labels are not provided and shipping from the initial order is non-refundable.
Orders can be resized if Strands and Bands by Fran is notified by email within 30 days of delivery of your item and it is sent back to me in it's original condition within 14 days of the new size request. You will be notified once your item is received, and resizes will then be processed within 7-10 business days, plus a UPS shipping time of 3-10 days.
The Bracelet, Anklet, and Ring Size Guide links are provided on product pages, the home page, the FAQ section, and below.
Having some variation in how your items fit is ideal. They will stack best with some fitting tighter and some fitting looser especially the more you layer.
Each item is photographed in use to provide a sense of scale. Note that photos are often taken close up and do not represent the actual size of the beads or item, which will be smaller in real life. For exact dimensions, please read product descriptions carefully. Precise colors of the beads may also vary depending on the viewing monitor and variations from bead to bead. I will use close substitutes if exact beads are no longer available.